Our European field-based service engineers are trained to meet specific customer specifications, so we can be confident that the installation and maintenance support we provide is perfectly aligned to the project requirements.
Customers can feel confident that our people will enhance their brand and leave the best impression with clients. Often, Lantec people are the only point of contact with end users – and we always protect the reputation of our customers as if it is our own.
Our installation commitment:
Fully trained, screened and product certified resource, representing customers to clients
Single point of project ownership, from order to completion on site
End-to-end solution, within fast implementation timeframes
Web base management for complete service transparency
Engineer ‘Final Mile’ delivery of equipment to be installed or replaced
Engineer only solution
End customer on-site product training
State-of-the-art vehicle tracking
Real-Time Job Allocation and progress reporting
Electronic Signature and real-time call closure
Asset tracking from warehouse to site, with every touch point scanned
Task based event billing